Privacy Policy

1. Introduction

Sturdy Construction Services Inc. ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA). By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our website.

Personal Information You Provide

• Contact Information: Name, email address, phone number, and mailing address
• Project Information: Property details, project specifications, renovation requirements, and budget estimates
• Communication Records: Messages, emails, and other correspondence with our team
• Payment Information: Billing address and payment details (processed securely through third-party providers)

Information Collected Automatically

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, and referral sources
• Location Data: General geographic location based on IP address

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide quotes, plan projects, and deliver construction and renovation services
• Communication: To respond to inquiries, provide project updates, and send service-related notifications
• Legal Compliance: To obtain permits, meet building code requirements, and comply with applicable laws
• Business Operations: To manage contracts, process payments, and maintain business records
• Improvement: To analyze website usage and improve our services and user experience
• Marketing: With your consent, to send promotional materials and updates about our services

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted subcontractors, suppliers, and partners who assist in delivering our services
• Regulatory Bodies: With municipal authorities, building inspectors, and permit offices as required for your project
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• With Your Consent: For any other purpose with your explicit permission

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Secure storage of physical and digital records
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Withdraw Consent: Withdraw consent for marketing communications at any time
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: